Service Desk

The specialists of our Service Desk are at the disposal of internal users within municipal services to help solve the IT-related problems, whether they concern hardware or software. Requests and incidents are handled according to an efficient priority management. They assist the users remotely or in place in order to provide a solution as quickly as possible in accordance with the agreed SLA (Service Level Agreement).

Project integration

From the study phase to the closing phase, through initialization, planning, implementation and handover, we ensure that projects are delivered in accordance with the commitments made and the expected results.

IT outsourcing

Our team of ICT engineers ensures the availability of IS systems and the continuity of the business.

User training

Our experienced trainers help users to become familiar with new technologies.

IS Consulting and Digital Transformation

We support project owners in strengthening the efficiency of business processes by setting up structuring and innovative operational IS projects during the project management phase as well as during the study, project management, development and support phases.